Abendroth, Adrian | Bender, Benedict | Gronau, Norbert
The Evolution of Original ERP Customization: A Systematic Literature Review of Technical Possibilities
Abstract
Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.
| Category | Proceedings |
| Authors | Abendroth, Adrian; Bender, Benedict; Gronau, Norbert |
| Place of publication | Angers, France |
| Book title | Proceedings of the 26th International Conference on Enterprise Information Systems (ICEIS 2024) |
| Date | 04/2024 |
| Conference Title | International Conference on Enterprise Information Systems |
| pp. | 17-27 |
| Publisher | SCITEPRESS - Science and Technology Publications |
| DOI | 10.5220/0012305500003690 |
| Keywords | Enterprise Resource Planning (ERP) Systems, Customization, Modification, Tailoring, Literature Review |
| ISBN | 978-989-758-692-7 |
| BibTex |
@inproceedings{AbendrothEtAl_28,
address = {Angers, France},
title = {The {Evolution} of {Original} {ERP} {Customization}: {A} {Systematic} {Literature} {Review} of {Technical} {Possibilities}},
volume = {1},
isbn = {978-989-758-692-7},
doi = {10.5220/0012305500003690},
abstract = {Enterprise Resource Planning (ERP) system customization is often necessary because companies have unique processes that provide their competitive advantage. Despite new technological advances such as cloud computing or model-driven development, technical ERP customization options are either outdated or ambiguously formulated in the scientific literature. Using a systematic literature review (SLR) that analyzes 137 definitions from 26 papers, the result is an analysis and aggregation of technical customization types by providing clearance and aligning with future organizational needs. The results show a shift from ERP code modification in on-premises systems to interface and integration customization in cloud ERP systems, as well as emerging technological opportunities as a way for customers and key users to perform system customization. The study contributes by providing a clear understanding of given customization types and assisting ERP users and vendors in making customization decisions.},
language = {en},
booktitle = {Proceedings of the 26th {International} {Conference} on {Enterprise} {Information} {Systems} ({ICEIS} 2024)},
publisher = {SCITEPRESS - Science and Technology Publications},
author = {Abendroth, Adrian and Bender, Benedict and Gronau, Norbert},
month = apr,
year = {2024},
pages = {17--27},
}
|