Background to the research project

During the implementation and also during the ongoing productive operation of a complex application system, companies have a variety of options to adapt their systems to their needs. These include, for example, customizing or automating sub-processes using workflows. However, these interventions in the system are associated with effort and costs that have to be compared to the resulting benefits. This is where QUBIS comes in.

Research project of QUBIS

The aim of the research project of QUBIS is the determination of usability parameters of business application systems and their influence on the quality of processes within SMEs (small and medium-sized enterprises). The design differentiates between individual companies. Therefore, in the course of the project a generalizable evaluation methodology will be developed to determine the usability and to determine the impact on the three factors time, cost and especially quality. Subsequently, the results will be compared to the effort required to adapt the system landscape.

Research goals of QUBIS

The following goals and results are aimed at in the QUBIS research project:

  • Identification of requirements for process quality from the perspective of SMEs
  • Methods for determining usability within socio-technical systems and mapping in a functional demonstrator
  • Identification and evaluation of significant factors influencing process quality, time and costs
  • Derivation of best practices for the design of socio-technical systems
  • Development of a self-assessment questionnaire

Project partners and funding

The BMWi-funded joint project QUBIS is carried out jointly by the Chair of Business Informatics at the university and partners from science and practice. Project partners: ams.Solution AG, GFOS mbH, AIBIS Informationssysteme GmbH, GITO mbH Verlag für Industrielle Informationstechnik und Organsiation, Jordahl GmbH