Vladova, Gergana | Haase, Jennifer | Rüdian, Lei Sylvio

Educational Chatbot with Learning Avatar for Personalization

Abstract

The personalization of online courses is an increasing trend in the educational community. One challenge is to collect necessary personal information. Our proposed solution is a chatbot that acts as a teacher with natural language. In contrast to an online course, a chatbot is more flexible and helps to avoid the problems of the usual detailed questionnaire procedure. In addition, an informal way of obtaining this information through the chat addresses other psychological and behavioural issues such as acceptance and is a suitable alternative that can be expanded at any time during the use of the system. Finally, our approach to using a chat allows us to collect more personal information that can be used for educational recommender systems. We present the current state of our research and discuss two possible scenarios in the context of creativity to demonstrate the benefits for the learner.